We'd like to hear from you!

Contacting us for sales and technical support

The Carbon Copy Cloner Help Desk is our primary avenue for providing sales and technical support. Support requests received via email will be forwarded to the Help Desk. You will get a faster support response by submitting your request from within Carbon Copy Cloner. Open CCC, then choose "Ask a question" from CCC's Help menu.

Contacting us via email

Website feedback is welcome via email. Please submit sales and support-related questions and other feedback to our Help Desk.

Mailing address

Bombich Software, Inc.
P.O. Box 60753
Longmeadow, MA 01106 USA

Note: We cannot accept payments at this address. Please remit payments to our payment processing partner, FastSpring, via the Bombich Software Store.

Telephone Support

Sorry, we do not offer telephone support. Please submit a support request to our Help Desk — we do our best to respond to every support request within one business day.

Federal and VAT Tax Reporting Information

When you purchase Carbon Copy Cloner, our payment processing partner FastSpring is the seller of record. For tax reporting purposes, their W-9 and VAT information is available below.

FastSpring's W-9

FastSpring & VAT Tax Collection