How do I get help?

This documentation is for an older version of CCC. You can find the latest version here.
Last updated on October 29, 2016

The best way to receive help is by requesting it from within the Carbon Copy Cloner application. Please note that we provide support in English only and we try to respond within one business day.

Open Help

If you have a question about CCC or you need help solving a problem, we're here to help you. Choose Ask a Question About CCC... from Carbon Copy Cloner's Help menu.

 

Open Help
 

Describe your question

Provide your name, email address, a brief subject, and let us know how we can help you. For the fastest assistance, please include your logs with your help request. We usually get back to folks within one business day from their support request - and often much faster than that.

 

Describe your question