Store Sales Policies
Bombich Software products are available directly through our website. All sales are made through our reseller, FastSpring.
All products are offered subject to the terms of the particular license agreement included with each product.
We offer a fully functional trial version of Carbon Copy Cloner which you may use to evaluate its suitability for your needs before purchase. If you have any questions about the behavior or functionality of Carbon Copy Cloner either during the demo period or after purchase, please contact our Help Desk. To request a refund, please contact our sales department within 30 days of your purchase. All refunds are issued on a case-by-case basis. All refunds are subject to a 15% restocking fee to cover transaction fees.
All of our products are available exclusively via electronic delivery. When your order is processed, we will send your registration information via email.
Because your purchase receipt and registration number are only provided in electronic format, you should print or otherwise safely archive a copy of the email invoice that you receive after your order has been processed. This invoice will serve as your proof of purchase and eligibility for technical support, future upgrades, and special offers.
E-commerce services for our online store are provided by FastSpring and may be placed 24 hours a day, 7 days a week. We do not accept telephone or fax orders at this time.
Applicable VAT and duties are charged at the discretion of the importing country, and are the responsibility of the customer. These costs may be added at the end of the checkout process and are not necessarily displayed on the product selection pages.
We accept the following methods of payment for orders placed through our online store.
We accept MasterCard, Visa, Discover, and American Express.
Checks and Money Orders:
We accept either company or personal checks. Please note that acceptance of checks and money orders varies by country. If you do not see this option at checkout, we do not accept this form of payment for your country.
We accept payments originating from PayPal accounts.
We accept bank transfers from a number of countries. If you wish to pay via bank transfer but are having difficulty, please contact our Sales Department.
We accept purchase orders with net 30 day terms on a case by case basis. We accept purchase orders from most U.S. educational institutions and government agencies (state or federal). To submit a purchase order, you must first generate an invoice by adding all desired items to the order and selecting Purchase Order at checkout. Once an invoice has been generated, all purchase orders must be submitted to FastSpring, as per the directions on the invoice, using the approved form appropriate for your company or organization. We cannot accept purchase orders placed via email, purchase orders must be processed through our online store.
For information on any issues not described above, please contact our Sales Department.